Sometimes HubSpot needs extra time to fully process newly uploaded files. It can take up to 30 minutes for everything to sync and become available. We’ve been in regular contact with HubSpot about this behavior, and at this time there isn’t a faster workaround—just a short wait.
The good news is that once HubSpot catches up, you’ll be able to complete the install with a single click. For now, step away for a bit—grab a coffee or take a meal break—and then come back and try the install button again.
You can leave this window at any point and return later; it’s simple to pick up right where you left off.
If you believe there is an error, just click into the HubLMS app (as pictured above), fill out the support form, and we will take a look.